Terms of Service

Last updated: 2026

Please read these terms before using Digital Facility Solutions services. By requesting work, approving a quote, or receiving deliverables, you agree to these terms.

Services and deliverables

  • We provide digitization and organization of facility documentation (for example: scanning coordination, OCR/searchability, indexing, hyperlinking, and structured deliverables).
  • Deliverables, formats, and timelines will be defined in the quote or written agreement.

Estimates and approvals

  • We provide an estimate before work begins.
  • If additional scope is discovered (for example: additional plan sets, added disciplines, missing pages, or special formatting requirements), we will request approval before proceeding.

Client-provided materials

  • You are responsible for providing materials you have the right to share (paper drawings, PDFs, CAD exports, photos, notes, and related files).
  • For best results, you agree to provide complete and accurate information about the project and desired outcomes.

Delivery and revisions

  • Delivery method (download link, shared drive, etc.) will be agreed in advance.
  • Reasonable revisions to correct errors in our work are included when reported within a reasonable time after delivery.
  • Revisions due to changes in scope or new inputs may require additional fees.

Payments

  • Payment terms are defined in the quote or invoice.
  • Unless otherwise agreed, payment is due upon delivery.

Confidentiality

  • We treat client documents as confidential and use them only to perform the requested work.
  • If you require a formal NDA, we can provide one upon request.

Data and backups

  • You are responsible for maintaining backups of your original records.
  • While we take care to preserve and handle your materials and files appropriately, Digital Facility Solutions is not responsible for data loss caused by factors outside our control.

Liability

  • To the fullest extent permitted by law, Digital Facility Solutions’ total liability for any claim is limited to the amount you paid for the service related to the claim.
  • We are not liable for indirect, incidental, special, or consequential damages.

Privacy

  • Please see our Privacy Policy to understand how we collect and use information.

Changes

  • We may update these terms from time to time. Changes take effect when posted to this page.

Contact

Questions about these terms? Email ben@digitalfacilitysolutions.com or visit our Contact page.